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Visit us at a customer service centre

We've 7 customer service centres based in libraries across the borough. Please check the details on this page to see which have self-serve facilities and which have staff on hand to help you.

Sorry, we're closed on bank holidays. See service changes over bank holidays.

Rochdale customer service centre

Address: Rochdale Central Library, Number One Riverside, Smith Street, Rochdale OL16 1XU.

Facilities and services: this is a staffed customer service centre. You don't need an appointment.

You can:
  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: see Rochdale Central Library for opening hours.

Heywood customer service centre

Address: Heywood Library, Lance Corporal Stephen Shaw M C Way, Heywood OL10 1LL.

Facilities: this is a staffed customer service centre. You don't need an appointment.

You can:

  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening timessee Heywood library for opening hours 

Middleton customer service centre

Address: Middleton Library, Long Street, Middleton M24 6DU.

Facilities: this is a staffed customer service centre. You don't need an appointment.

You can:

  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening timessee Middleton library for opening hours

Littleborough customer service centre

Address: Littleborough Library, Hare Hill Park, Littleborough OL15 9HE.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: see Littleborough library for opening hours.

Milnrow customer service centre

Address: Milnrow Library, Newhey Road, Milnrow OL16 3PS.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: see Milnrow Library for opening hours.

Smallbridge customer service centre

Address: Smallbridge Library, Stevenson Square, Rochdale OL12 9SA.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: see Smallbridge Library for opening hours.

Other ways to contact us