We've 7 customer service centres based in libraries across the borough. Please check the details on this page to see which have both staff on hand and self-serve facilities, and which only have self-serve facilities.
Sorry, we closed on bank holidays. See service changes over bank holidays.
Rochdale customer service centre
Address:
Rochdale Central Library, Number One Riverside, Smith Street, Rochdale OL16 1XU.
Facilities and services: this is a staffed customer service centre.
You can:
- Get face-to-face help and advice about any council service from our customer service officers
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9am-5pm
- Tuesday: 9am-5pm
- Wednesday: 9am-5pm
- Thursday: 9am-5pm
- Friday: 9am-5pm
- Saturday: closed
- Sunday: closed
Heywood customer service centre
Address:
Heywood Library, Lance Corporal Stephen Shaw M C Way, Heywood OL10 1LL.
Facilities: this is a staffed customer service centre.
You can:
- Get face-to-face help and advice about any council service from our customer service officers
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9.30am-5pm
- Tuesday: 9.30am-5pm
- Wednesday: 9.30am-12.30pm
- Thursday: 9.30am-5pm
- Friday: 9.30am-5pm
- Saturday: closed
- Sunday: closed
Middleton customer service centre
Address:
Middleton Library, Long Street, Middleton M24 6DU.
Facilities: this is a staffed customer service centre.
You can:
- Get face-to-face help and advice about any council service from our customer service officers
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9am-5pm
- Tuesday: 9.am-5pm
- Wednesday: 9am-12.30pm
- Thursday: 9am-5pm
- Friday: 9.30am-5pm
- Saturday: closed
- Sunday: closed
Balderstone customer service centre
Address:
Balderstone Library, Balderstone Park, Rochdale OL11 2HD.
Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.
You can:
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9.30am-7pm
- Tuesday: 9.30am-12.30pm
- Wednesday: closed
- Thursday: 9am-5pm
- Friday: 9.30am-5pm
- Saturday: closed
- Sunday: closed
Littleborough customer service centre
Address:
Littleborough Library, Hare Hill Park, Littleborough OL15 9HE.
Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.
You can:
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours. .
- Monday: 9.30am-7pm
- Tuesday: 9.30am-5pm
- Wednesday: closed
- Thursday: closed
- Friday: 9.30am-5pm
- Saturday: 9.30am-12.30pm
- Sunday: closed
Milnrow customer service centre
Address:
Milnrow Library, Newhey Road, Milnrow OL16 3PS.
Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service.
You can:
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9.30am-7pm
- Tuesday: 9.30am-5pm
- Wednesday: closed
- Thursday: 9am-5pm
- Friday: 9.30am-5pm
- Saturday: 9.30am-12.30pm
- Sunday: closed
Smallbridge customer service centre
Address:
Smallbridge Library, Stevenson Square, Rochdale OL12 9SA.
Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.
You can:
- Access computers, for free, to access council services
- Access phones, for free, which you can use to call our Contact Centre
Opening times: the customer service centre is open during the following hours.
- Monday: 9am-4.30pm
- Tuesday: 9.30am-12.30pm
- Wednesday: closed
- Thursday: 9am-4.30pm
- Friday: 9am-4.30pm
- Saturday: closed
- Sunday: closed
Other ways to contact us