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Visit us at a customer service centre

We've 7 customer service centres based in libraries across the borough. Please check the details on this page to see which have both staff on hand and self-serve facilities, and which only have self-serve facilities.

Sorry, we closed on bank holidays. See service changes over bank holidays.

Rochdale customer service centre

Address: Rochdale Central Library, Number One Riverside, Smith Street, Rochdale OL16 1XU.

Facilities and services: this is a staffed customer service centre.

You can:

  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9am-5pm
  • Tuesday: 9am-5pm
  • Wednesday: 9am-5pm
  • Thursday: 9am-5pm
  • Friday: 9am-5pm
  • Saturday: closed
  • Sunday: closed

Heywood customer service centre

Address: Heywood Library, Lance Corporal Stephen Shaw M C Way, Heywood OL10 1LL.

Facilities: this is a staffed customer service centre.

You can:

  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9.30am-5pm
  • Tuesday: 9.30am-5pm
  • Wednesday: 9.30am-12.30pm
  • Thursday: 9.30am-5pm
  • Friday: 9.30am-5pm
  • Saturday: closed
  • Sunday: closed

Middleton customer service centre

Address: Middleton Library, Long Street, Middleton M24 6DU.

Facilities: this is a staffed customer service centre.

You can:

  • Get face-to-face help and advice about any council service from our customer service officers
  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9am-5pm
  • Tuesday: 9.am-5pm
  • Wednesday: 9am-12.30pm
  • Thursday: 9am-5pm
  • Friday: 9.30am-5pm
  • Saturday: closed
  • Sunday: closed

Balderstone customer service centre

Address: Balderstone Library, Balderstone Park, Rochdale OL11 2HD.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9.30am-7pm
  • Tuesday: 9.30am-12.30pm
  • Wednesday: closed
  • Thursday: 9am-5pm
  • Friday: 9.30am-5pm
  • Saturday: closed
  • Sunday: closed

Littleborough customer service centre

Address: Littleborough Library, Hare Hill Park, Littleborough OL15 9HE.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours. .

  • Monday: 9.30am-7pm
  • Tuesday: 9.30am-5pm
  • Wednesday: closed
  • Thursday: closed
  • Friday: 9.30am-5pm
  • Saturday: 9.30am-12.30pm
  • Sunday: closed

Milnrow customer service centre

Address: Milnrow Library, Newhey Road, Milnrow OL16 3PS.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9.30am-7pm
  • Tuesday: 9.30am-5pm
  • Wednesday: closed
  • Thursday: 9am-5pm
  • Friday: 9.30am-5pm
  • Saturday: 9.30am-12.30pm
  • Sunday: closed

Smallbridge customer service centre

Address: Smallbridge Library, Stevenson Square, Rochdale OL12 9SA.

Facilities: there are no staff available here for face-to-face advice. This is a self-serve customer service centre.

You can:

  • Access computers, for free, to access council services
  • Access phones, for free, which you can use to call our Contact Centre

Opening times: the customer service centre is open during the following hours.

  • Monday: 9am-4.30pm
  • Tuesday: 9.30am-12.30pm
  • Wednesday: closed
  • Thursday: 9am-4.30pm
  • Friday: 9am-4.30pm
  • Saturday: closed
  • Sunday: closed

Other ways to contact us