The scheduled maintenance tasks for our website are detailed on this page.
Thank you for your patience and we hope you continue to benefit from our website when it's available.
- Reason: improving our online forms
- Start date: Wednesday, 17 September 2025
- Time: 12midnight-8am
Due to essential maintenance, you may experience issues when attempting to submit any of the following forms:
- Abandoned vehicle - report an issue
- Acupuncture, tattoo, piercing or electrolysis - register your business
- Air pollution - report an issue
- Allotments - apply, update or remove your request
- Beauty or cosmetic aesthetic premises - make a complaint
- Beauty or cosmetic aesthetic premises - make an enquiry
- Bins - request to remove a bin
- Business waste - make a complaint
- Damaged buildings - report an issue
- Dead animal - report an issue
- Disabled parking bays - make an application
- Dog fouling - report an issue
- Dropped kerbs - request a dropped kerb for vehicles
- Drugs - report drug-related litter
- Fly-posting - report an issue
- Fly-tipping - report an issue
- Food hygiene - make a complaint
- Food hygiene - make an enquiry
- Graffiti - report an issue
- Health and safety - make a complaint
- Health and safety - make an enquiry
- Hedges, bushes and shrubs - report an issue
- Highways - report an issue
- Light pollution - report an issue
- Littering or street bins - report an Issue
- Noise nuisance - report an issue
- Playgrounds - report an issue
- Property naming and numbering - make a request
- Spillages - report an issue
- Trees - report an issue
- Untidy garden or land - report an issue
- Weeds - report invasive weeds
- Weeds - report weeds causing a trip hazard
- Start date: regular updates
- Time: 1am–6am
- Description: essential maintenance work resulting in potential site speed issues and some downtime on MyAccount.
Why do we carry out maintenance?
We need to carry out regular maintenance work to keep the website secure, reliable and up to date.
Wherever possible, we try to carry out maintenance at times that will cause the least disruption such as early in the morning. You may see a slowdown or interruption of service during these times.