Help with using this website

Searching and using this website

There are a few ways to find the information you're interested in on this site. We want you to get the most from our website so here are some tips to help you.

Using the search engine

Enter one or more keywords in the search box at the top of any page to get a list of relevant pages and documents on the site.

The pages that are the most relevant should appear towards the top of the search results page.

Advanced search option

If your search produces too many results or doesn't find what you're looking for, you can perform a more refined search using the advanced search facility.

You can also use the advanced search to limit your search options.

Navigating to content

The main navigation bar allows you to browse your way through the pages on the site.

The navigation is based on how users search for information. It aims to provide a simple way for you to find information.


The A-Z of council services is available from each page on the site.

Click the required letter in the A-Z then use the listings to find the information you want. If the content you are looking for is not in the A-Z, try the search engine instead.


The site map gives a list of pages on the website.

Customise the website using the Recite Me accessibility toolbar

You can use the Recite Me toolbar to customise the content on our website in a way that works best for you. Several options allow you to choose how you navigate and use the information.

Ask us for help

If you cannot find the information you're looking for, contact the Digital Services Team using the contact details on this page. We'll do our best to help.

Alternatively, you can get help with getting online in other ways.

Additional support