Emergency numbers
Our out of hours phone lines are open Monday-Friday 5.30pm-8.30am, 24 hours on weekends and bank holidays. They also cover staff training on Monday 11am-11.30am;
If you need help with:
- Social services - emergency help, homelessness, children or older people in need of protection or care, faulty lifts and hoists
- Emergency work on highways - spills, subsidence, accidental damage, flooding, sewerage problems, gritting problems
- Public emergency - dangerous buildings or damage to public buildings
- Armed forces - emergency help
Call the out of hours phone number 0300 303 8875
Street lighting faults
EON emergency phone lines, open every day 5pm-8am for
- Dangerous street lighting faults
- Major street lighting faults
- Damage to street lights from road accidents
EON Emergency on 0300 303 8881
Utilities
You should contact the relevant company directly in an emergency
- Gas The National Grid website
- Electricity United Utilities website
- Floods Environment agency website
- Water United Utilities website
- Dangerous buildings, highway problems, environmental health 0300 303 8879