After a flood


Here's how to deal with your insurance company after a flood.

  • Not sure what to expect from your insurance company? Association of British Insurer - what your insurance company should do after a flood.
  • Contact your insurance company as soon as possible after a flood and follow their instructions.
  • Don't begin cleaning up and removing broken items from your home until your insurance company tells you it's ok to do so.
  • Take pictures of any damage as your insurance company may want to see it later on.
  • Keep a list of all the food you have to throw away because of the flood and give the list to your insurance company.

Don't have insurance?

If you don't have insurance, a not-for-profit scheme called Flood Re help people who live in flood risk areas get affordable home insurance.

Get affordable insurance