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Due to the hot weather, between Wednesday, 24 June 2026 and Friday, 26 June 2026, our bin crews will be starting their rounds earlier than usual.

This temporary change allows our crews to work during the cooler parts of the day and helps reduce the risks associated with high temperatures.

Please help us empty your bins, by:

  • Putting your bins out the night before
  • Placing your bins at the kerbside (or your usual collection point)
  • Making sure the bin handles are facing the road

Thank you for your cooperation and support.

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Complaints, compliments and comments

Contents

  1. General council service complaints, compliments and comments
  2. Taxi and taxi driver complaints
  3. Adult and children social care service complaints
  4. School complaints
  5. Councillor complaints
  6. Third party service complaints (you are here)
  7. Antisocial behaviour case review
  8. Coroner complaints
  9. Data protection complaints

Third party service complaints

If your feedback is about any of the organisations that manage services on our behalf, you'll need to contact them directly.

  • Your Trust leisure facilities
  • Rochdale Development Agency
  • Next page : Antisocial behaviour case review
  • Previous page : Councillor complaints

Contact Customer Feedback Team

Email: feedback@rochdale.gov.uk

Telephone: Click to call 01706 923537

Address: Customer Feedback Team
Floor 3
Number One Riverside
Smith Street
Rochdale OL16 1XU

Phone:
Monday–Friday, 8.30am–4.45pm

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