About bin collections during bad weather
To limit the disruption to your bin collections, our crews use 2 gritting vehicles that are not part of the gritting network to assist with access to difficult to reach areas on the collection route.
These vehicles are in full force during snow and ice conditions.
We'll always do our best to collect your waste. During severe weather conditions, it will sometimes take us longer than usual.
What should I do if my bin hasn't been collected due to bad weather?
If your bin wasn't collected due to severe weather conditions, such as snow and ice:
- Please leave your bin out if it's safe to do so and we'll return to collect it as soon as we can.
- You don't need to report a missed bin collection unless your bin is the only bin not collected on your street. How to tell us your bin was not emptied
- If you can, please help your neighbours who may be less able to move their bin in bad weather.
- If we've not been able to collect your rubbish or recycling, you can bag your extra waste and put it out next to your dark green bin. Additional recycling items should be left next to the relevant bin in a container that allows us to easily view the contents and empty them.
- In severe windy weather it may help to put bins in a sheltered spot, close to your usual location, as bins can easily get blown around. Please make sure we're still able to clearly see your bins.