Get a new bin or check your entitlement

Request a bin or caddy or report a damaged bin

You can request a new bin, a new caddy or report a damaged bin online.

All bins remain the property of Rochdale Borough Council.

Request a new bin or caddy or report a damaged bin

Requesting an additional bin

If you're requesting an additional bin, a recycling officer will arrange to visit your home to review the type and amount of waste you’re producing and make sure you're recycling properly.

If we confirm you have a genuine need for an additional bin, we’ll provide one free of charge.

Replacing damaged bins

If your bin is damaged, we'll take this away when we deliver your new one. 

Charges for replacement and additional bins

You’ll only be charged if your property has already received the same type of bin in the last 5 years.

The charges for replacement and additional bins are:

  • £30 - replacement or additional general waste bin
  • £30 - replacement or additional recycling bin
  • Free - replacement kitchen caddies and street caddies

When you don't need to pay for a new bin

You don't need to pay for a new bin if:

  • You want to exchange a small recycling bin for a larger one.
  • You've moved into a new build property - in this case, the developer is responsible for providing the bins. If you've moved into a property which isn't a new build, you or your landlord will need to pay for any missing bins.

Why we charge for a replacement bins

We charge for some replacement bins to help cover the cost of supplying them. We receive thousands of reports of lost or damaged bins each year, and providing new bins costs us around £265,000 annually. Charging for bins helps protect other council services and could save us about £17,000 a year. 

Contact Environmental Management Services

Telephone: Click to call 0300 303 8884

Address: Environmental Management
Green Lane
Heywood OL10 2DY

Phone:
Monday–Friday, 8.30am–5.30pm

Closed for training Monday 11am–11.30am