Money, debt and benefit advice

Help with money

Advice and support are available if you're struggling to make ends meet.

  • Citizens Advice - a charity that offers free impartial and confidential advice about a wide range of problems including debt and money, work, consumer rights, legal rights and immigration. 
  • LivingWell Community Champions - can support you with housing, debt and benefits, support you to apply for the Household Support fund where you may be entitled to access fuel vouchers, supermarket vouchers and white goods. 

More ways of getting advice and help with money

You can get advice and help with money from the following organisations.

Cheaper broadband and phone packages

Social tariffs are cheaper broadband and phone packages for people on low incomes. They’re delivered in the same way as normal packages, just at a lower price. 

Borrowing money and illegal money lending

If you're struggling with debts or regular outgoings you may be tempted to approach a loan shark when there are safe and legal avenues to explore to deal with money problems.

You can choose to safely borrow money from a credit union. A credit union is a self-help cooperative whose members pool their savings to provide each other with credit at a low-interest rate.

Ways to save money

Here are some schemes and information which may help you save money.

Emergency financial help

There are several ways to access financial support in an emergency.

  • Discretionary Crisis Fund - if the unexpected happens and you suddenly find yourself in difficulties, you may get help through the Discretionary Crisis Fund.
  • Discretionary Housing Payments - an emergency payment to help you with your rent or housing costs.
  • Don't use loan sharks, they're illegal moneylenders who often charge very high-interest rates. Find out more about spotting or reporting loan sharks.
  • Don't get into debt you can't manage.  Too much debt can cause problems in the long term so take care when thinking about a loan. Make sure that you can afford to keep up the repayments and that the interest rate is affordable.
  • Take the Money Helper debt test - to find out how likely you are to have problems with your borrowing over the next year or so.
  • Fair For You - is a registered charity that helps people from lower-income families gain access to affordable credit to purchase goods for the home. You buy directly from the manufacturer and take out a loan from Fair For You, then pay later in weekly, fortnightly or monthly instalments.

Benefits and money related content