Contact Rochdale Borough Council by phone, email or post
Our most popular services are managed by our contact centre.
The lines for the contact centre are open Monday-Friday 8.30am-5.30pm and closed for training on Monday between 11am–11.30am.
In an emergency use the out of hours phone number.
Please be careful sending any sensitive information by email as it may not be secure. We'll contact you if we need more details.
Popular services managed by our Contact Centre
Payments
- Pay over the phone: 0300 456 0496, automated payments line open 24 hours a day
- Speak to an adviser: 0300 303 8889
Benefits
- Email: benefits@rochdale.gov.uk
- Phone: 0300 303 8870
- Web page: benefits and money
Council Tax
- Email: council.tax@rochdale.gov.uk
- Phone: 0300 303 8870
- Web page: Council Tax
Bins and Environmental Management
You can access some environmental management services online, including bins, recycling, fly-tipping and dog fouling.
- Email: environmental.management@rochdale.gov.uk
- Phone: 0300 303 8884
- Web page: bins and recycling
Noise Nuisance and Environmental Health
You can access some environmental health services online, such as pest control, drain problems, noise nuisance, food safety, dog warden and pollution.
- Email: environmental.health@rochdale.gov.uk
- Phone: 0300 303 8871
- Web page: environment and pests
Other services
We deliver hundreds of services across the council. If you can't find the number you're looking for, please use the search box on this website to find the service as most pages have contact details listed. Alternatively, contact our switchboard.
Help - switchboard
If you can't find the number or email you need, contact switchboard
- Opening hours: Monday-Friday 8.30am-5pm.
- Phone: 01706 647474
- Email: council@rochdale.gov.uk
Adult Social Care
- Opening hours: Monday-Friday 8.30am-4.45pm
- Phone: 0300 303 8886
- Website: Adult Care Services
Armed Forces
- Opening hours: Monday-Friday 8am-6pm
- Email: ArmedForces@rochdale.gov.uk
- Phone: 01706 926989
- Web page: armed forces community
Community Safety
You can report antisocial behaviour online.
- Email: community.safety@rochdale.gov.uk
- Phone: 0300 303 8878
- Web page: crime and antisocial behaviour
Elections and voting
- Email: elections@rochdale.gov.uk
- Phone: 0300 303 0345
- Web page: elections and voting
Children's services
You can access childcare and family support service through the Family information services.
- Opening hours: Monday–Friday 8.30am–4.45pm
- Email: family.info@rochdale.gov.uk
- Phone: 01706 719900
- Web page: children's services
Flooding
- Phone: 0300 303 0420 – this number will be automatically redirected out of office hours
- Web page: flooding
Highways
You can access some highway services online, such as car parks, highway maintenance and traffic management.
- Email: highways@rochdale.gov.uk
- Phone: 0300 303 8879
- Web page: parking, roads and transport
Housing
- Email: StrategicHousing@rochdale.gov.uk
- Phone: 0300 303 8874
- Web page: housing
Land and Property
- Email: estates@rochdale.gov.uk
- Phone: 0300 303 8880
- Web page: land and property
Libraries and Customer Service Centres
- Email: library.service@rochdale.gov.uk
- Phone: 0300 303 8876
- Web page: libraries and customer service centres
Planning
- Email: development.management@rochdale.gov.uk
- Phone: 0300 303 8873
- Web page: planning, building and conservation
Road problems
You can report problems with street lights, pavements, potholes and much more online.
- Email: street.lighting@rochdale.gov.uk
- Phone: 0300 303 8881
- Web page: parking, roads and transport
School admissions
- Opening hours: Monday–Friday 9am–4.45pm
- Phone: 0300 303 0340
- Web page: school admissions and appeals
Township offices
Find out how to get involved in local decision-making and how to influence services in your area.
Write to us
You can also write to us at Number One Riverside using the address below.
Please write the name of the service you want to contact on the envelope. This will help us direct your post to the right service.
Rochdale Borough Council
Number One Riverside
Smith Street
Rochdale
OL16 1XU