Rochdale Borough Council

Emergency out of hours phone numbers

Our contact centre out of hours and emergency line is open Monday 11am-11.30am; Monday-Friday 5.30pm-8.30am; and anytime weekends and bank holidays.

• Council out of hours and emergency numbers​

Non-emergency contacts

Our contact centre lines are open Monday-Friday 8.30am-5.30pm. We're closed for training on Monday between 11am-11.30am, however, you can still contact us for any emergencies using our emergency out of hours phone number.  

To ensure you keep your details secure please don't send us personal or sensitive information by email; we'll contact you if we need more details.

• Community Safety - report antisocial behaviour and nuisance
  • community.safety@rochdale.gov.uk
  • 0300 303 8878
• Council Tax and Housing Benefits
  • council.tax@rochdale.gov.uk | benefits@rochdale.gov.uk
  • 0300 303 8870
• ​Elections
  • elections@rochdale.gov.uk
  • 0300 303 0345
• Environmental health - pest control, drain problems, noise nuisance, food safety, dog warden and pollution
  • environmental.health@rochdale.gov.uk
  • 0300 303 8871
• Environmental management - refuse, recycling, fly tipping and dog fouling
  • environmental.management@rochdale.gov.uk
  • 0300 303 8884
• Family information services - childcare and family support
  • family.info@rochdale.gov.uk
  • 0300 303 8801, Monday-Friday 8.30am-4.45pm
• Flooding
  • 0300 303 0420 - this number will be automatically redirected out of office hours
• ​Highways and engineering - car parks, highway maintenance and traffic management
  • highways@rochdale.gov.uk
  • 0300 303 8879
• Housing
  • housing@rochdale.gov.uk
  • 0300 303 8874

• Land and property
  • estates@rochdale.gov.uk
  • 0300 303 8880
• Libraries
  • library.service@rochdale.gov.uk
  • 0300 303 8876
• MyAccount - registration and general enquiries
  • myaccount@rochdale.gov.uk
• Online payments - pay by credit or debit card
  • 01706 926180, automated payments line open 24 hours a day
  • 0300 303 8889, to speak to an adviser
• Planning and building
  • development.management@rochdale.gov.uk
  • 0300 303 8873
• Report road problems - street lighting, damaged pavements and potholes
  • street.lighting@rochdale.gov.uk
  • 0300 303 8881
• School admissions
  • 0300 303 0340, Monday-Friday 9am-4.45pm

Switchboard - general enquiries

• 01706 647474 - Monday-Friday 8.30am-5pm
• council@rochdale.gov.uk

Other council contacts

Most web pages across the website list contact details. So, if you're looking for specific contact details use the site search to find the contact details your require. This section just lists a few contacts.

• Adult Social Care​
  • 0300 303 8886, Monday-Friday 8.30am-4.45pm
• Armed forces
  • armedforces@rochdale.gov.uk
  • 01706 926989, Monday-Friday 8am-6pm
• Children's social services - report concerns about a child who has suffered harm, neglect or abuse
  • 0300 303 0440, Monday-Friday 8.30am-4.45pm
• Township offices - find out how to get involved in local decision making and to influence services in your area. Offices are open Monday-Friday 9am-5pm.
  • Heywood Township Office, heywood.township@roc​​hdale.gov.uk, 01706 922230
  • Middleton Township Office, middleton.township@rochdale.gov.uk, 01706 923124
  • Pennines Township Office, pennines.township@rochdale.gov.uk, 01706 922227
  • Rochdale Township Office, rochdale.township@rochdale.gov.uk., 01706 924802

Bank and public holidays​

Please note all council offices are closed on bank and public holidays, however, you can continue to access online services across these dates.

Our Contact Centre will remain open for emergency calls only.

View changes to services over bank and public holidays​.​