Crisis Payments are available if you're facing sudden and unexpected financial difficulties that make it hard to meet your basic living costs.
If you're eligible, you could get a Crisis Payment of up to £75 in the form of a voucher to support with food and energy costs.
Eligibility
You could get a Crisis Payment if you're:
- A resident of the borough of Rochdale
- Aged 16 years or over and no one receives child benefit for you
- Are facing a financial crisis or emergency and cannot afford essential living costs.
How to apply
You can apply for a Crisis Payment once every 6 months.
To apply:
- Phone us: ring our helpline on 01706 923 685
- Visit us: drop-in at one of our customer service centres to get face-to-face support:
- Heywood Library and Customer Service Centre: Thursdays, 9am-5pm
- Middleton Library and Customer Service Centre: Tuesdays, 9am-5pm
- Rochdale Central Library and Customer Service Centre: Monday-Friday, 9am-5pm
What is a crisis?
There is no set list of what is classed as a crisis, however examples could include unforeseen events such as a fire, flood, a health emergency, or loss of employment.
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Other support is available:
- Housing Payments – emergency help with rent or housing costs.
- Discretionary Crisis Fund – emergency support for residents facing a crisis, usually in the form of goods.
- Eco-Matters Healthy Homes Grants – help to keep vulnerable residents safe at home, including help with boiler repairs and essential household items such as fridges and washing machines.
- Visit the government's Cost of Living Hub online
- Cost of living support
- Money, debt and benefit advice
