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Early help support for families

Everyone struggles at times - it's ok to ask for help. We’re here for you and would like to support you with any issues as early as possible.

Early help is available to families with a child up to the age of 19, or a child up to the age of 25 if they've got special educational needs or disabilities.

Request early help support

The best way to get early help support is to talk to a professional who knows you already. This could be your child's doctor, teacher, support worker, school nurse, health visitor or early intervention and prevention worker. They'll be able to talk to you about what additional help you may need and how to access it.

  • Speak to a professional who already knows your child to ask for early help support
  • Alternatively, you can contact us using the details on this page to ask for early help support

Support you can request

Your family can get help with a variety of issues you may need support for, including:

Professionals you'll work with

Our early help team, a charity or a health service can provide your early help support. Key workers, such as teachers or children's centre staff, can agree with you on an action plan to make sure you get the right support.

Where more than one organisation is involved in supporting your family, we'll work together to create a single support plan which coordinates all our actions and activities.

About early help support

Early help support is extra help we offer to children, young people and their families when they need it. This can prevent small problems from becoming big problems.

Every family is unique and everyone can go through problems that are difficult to deal with. Sometimes families need a bit of extra support. For example, you might be worried about your child's behaviour or development, or you might be experiencing some changes or difficulties that you cannot manage by yourself.


0300 303 8801

Phone: Monday-Friday 8.30am-4.45pm.