Trading Standards advice

Consumer advice

Citizens Advice handle initial telephone enquiries about consumer advice issues such as faulty goods or services on behalf of Rochdale Trading Standards.

It tells you all you need to know about your rights as a consumer and how to deal with consumer problems.

Consumer advice on the Citizens Advice website​

Scams, rogue traders and doorstep crime

Although many cold callers are legitimate salespeople, it is a common way for rogue traders to scam unsuspecting customers into handing over their money or personal details. 

Read advice and hints to ensure you're better prepared