We use CCTV cameras throughout the borough to help prevent, detect and reduce crime.
Who can request CCTV footage?
We're only able to release CCTV footage under certain circumstances:
- Members of the public can request footage of themselves. This will be handled as a Subject Access Request.
- The police can request footage when they're investigating an incident under the Data Protection Act 2018.
- Insurance companies and solicitors can request footage when they're investigating an insurance claim under the Data Protection Act 2018.
Request CCTV footage of yourself
You can only request CCTV footage of yourself.
We can't release footage of other people, third parties or images that could lead to the identification of others. We also can't release footage if we're restricted by legislation or if it would prejudice the prevention and detection of crime or the prosecution of offenders.
To request CCTV footage, email us using the contact details on this page and provide the following information:
- Location of the incident.
- Date of the incident.
- Approximate time of the incident.
- Description of the incident.
- Any other details that could help us find the correct footage.
CCTV footage requests from the police
CCTV footage can be requested by the police when investigating incidents.
If you've been the victim of a crime, or in a crime-related incident, you should report it to the police by calling either 999 in an emergency or 101 in a non-emergency. The police can make a request direct to us to retain or view the footage.
If you've been involved in a car collision or incident with police involvement, and you have a crime reference number, you should contact the police directly to request CCTV footage from us. If you ask us for footage, you will just be advised to contact the police.
CCTV footage requests from insurance companies or legal representatives
If you've been involved in a road traffic collision or incident without police involvement, you should ask your insurance company or solicitor to request the footage under Schedule 2, Part 1(5) of the Data Protection Act 2018.
Please note that we may charge you for requesting CCTV footage.
How we use your information in CCTV footage
You can find more information about how we use CCTV in our privacy notice: