Personal injury claims
Your letter of claim to us must include:
- The name, address, date of birth, National Insurance number and phone number of the injured person.
- If the injured person is under 18 years old, then their parent or guardian can write and sign the letter of claim on their behalf.
- Time, date, exact location of the defect alleged to have caused the injury using static landmarks and your direction of travel. You may find preparing a sketch plan to be of benefit.
- Outline of what happened, including a description of the defect. Please supply any photographs of the defect including the general area, this will help identify the precise incident location. Please confirm or deny any previous knowledge of the defect.
- Outline the injury sustained, including whether medical treatment was obtained and where.
- Finally in your own words, why you hold Rochdale Borough Council responsible for the incident.
Using a solicitor
Alternatively, you're free to seek independent legal advice from a solicitor who you may wish to instruct to act on your behalf.
Once we receive your claim, it's dealt with in exactly the same legally dictated manner whether you use a solicitor or not.