The scheduled maintenance tasks for our website are detailed on this page.
We apologise for any inconvenience this may cause and hope you continue to benefit from our website when it's available.
Start date: Wednesday, 24 April 2024
Time: 11am–1pm
Description: essential maintenance work resulting in our online form to request a bulky waste collection being temporarily unavailable.
Start time and date: 9pm, Friday, 26 April 2024
End time and date: 9pm, Sunday, 28 April 2024
Description: essential maintenance work. This means our benefits claim calculator and the online application form for new benefits claims will be unavailable.
Start date: regular updates
Time: 1am–6pm
Description: essential maintenance work resulting in potential site speed issues and some downtime on MyAccount.
Why do we carry out maintenance?
We need to carry out regular maintenance work to keep the website secure, reliable and up to date.
Wherever possible, we try to carry out maintenance at times that will cause the least disruption such as early in the morning. You may see a slowdown or interruption of service during these times.