Before you report a noise problem first consider whether you can try to resolve the problem yourself by talking to whoever is responsible for the noise.
Fireworks
It is against the law to set off fireworks:
- Between 11pm and 7am, except on:
- Bonfire Night - allowed until midnight
- New Year’s Eve, Diwali, and Chinese New Year - allowed until 1am
- In public places, such as streets and parks
You can report an ongoing problem with people setting off fireworks to the police.
Home improvement and renovation noise
We understand that noise is an unavoidable part of improving or renovating your home.
However, we do expect work to take place during normal working hours, with later starts and earlier finishes on weekends and bank holidays.
If you rent from a housing association
If you rent from a housing association, contact them first to see if they can help with the situation.
What you can and can't report to us
You can report:
- Animal noises, such as dog barking or cockerels
- Construction or demolition sites
- Excessive noise from pubs, bars, clubs or businesses
- Home improvement and renovation noise early in the morning or late at night
- Ice cream van music before midday or after 7pm
- Loud music, arguments or burglar alarms
You can't report:
- Ball games or children playing in the street
- Day-to-day domestic noise, such as lawnmowers, washing machines and vacuum cleaners
- Issues caused by poor sound insulation
- One-off parties or celebrations
- Road traffic, train or aeroplane noise
- Shouting or screaming in the street
Report noise problems to us
Only make a report if you're sure who is causing the noise and where the noise is coming from.
You'll need to provide your name and a way to contact you, we cannot investigate anonymous complaints. Your personal details will be kept confidential.
After you make a report
We aim to resolve noise disputes informally. If we're not able to, we have powers to take legal action against individuals and organisations and seize equipment under the Environmental Protection Act 1990.