Rochdale Borough Council’s adult care STARS service has been given a ‘good’ rating following a recent assessment by the Care Quality Commission (CQC).
The CQC ‘good’ rating for the Short Term Assessment and Reablement Service (STARS) follows the recent ‘good’ rating for the council’s adult care service.
STARS supports over 1,200 vulnerable residents a year, helping them to remain independent following a stay in hospital.
The CQC praised STARS, which began in 2008, as a well-led service that provides a high standard of care for people living in Heywood, Middleton, Pennines and Rochdale
The report said the service was effective, caring and responsive, ensuring the high-quality delivering people’s care and support needs.
Inspectors signalled out STARS staff for treating people with kindness, empathy and compassion, praising the team for helping residents to live healthier lives, maximising their independence, choice and control.
The report also praised STARS for:
- Ensuring people were at the centre of their care and treatment choice
- Delivering effective partnership and integrated working
- Providing strong communication between staff, families, external services and other care agencies
- Focusing on people’s individual care needs
Councillor Shah Wazir, the council’s cabinet member for adult care, said:
“The CQC report is testament to the amazing service STARS provides for thousands of people in the borough. I know from talking with my constituents how much they value STARS for the compassionate and high-quality care and support they provide for vulnerable residents.
“Adult care is about delivering high-class services that help people remain independent in a place of their choice and there is no better example of this than STARS. I would like to thank members of the STARS team who are doing such an amazing job. The CQC assessment is deserved recognition of their outstanding work. I am so proud of this service for supporting thousands of residents, helping to reduce health inequalities and free up valuable hospital beds.”