Service changes over Easter bank holiday

Most non-critical council services close at 5pm on Thursday, 2 April 2026 and reopen at 9am on Tuesday, 7 April 2026. Our contact centre will remain open for emergencies.

Easter bank holiday office closures and updates

Discretionary Council Tax Discount Policy

Name: Discretionary Council Tax Discount Policy
Summary: Section 13A of the Local Government Finance Act 1992 allows the council to reduce someone’s Council Tax bill in special situations, either for individual people or for groups of people, when the normal national discounts or exemptions don’t apply.
Document downloads: Discretionary Council Tax Policy document
Document last updated: Tuesday, 31 March 2026
Related content: Policies, strategies and reviews

Council Tax reduction
Document type: Policy
Contact: Contact Revenues and Benefits Service

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