Warm Homes Privacy Notice

Privacy notice name
Warm Homes Privacy Notice
Last updated
Friday, 12 September 2025
Introduction

This initiative aims to reduce the negative health impacts that can arise from living in cold or energy-inefficient homes. Many residents are unable to afford essential upgrades. Even small-scale interventions to improve warmth in the home have been shown to produce considerable health benefits, such as reducing mortality, improving mental health, and lowering the frequency of visits to healthcare providers

The Support Scheme will provide Energy Efficiency Measures and Major Home Improvements. This comprehensive support system ensures residents in Rochdale receive help from immediate emergencies through to permanent home improvements, promoting better health outcomes and reducing avoidable strain on local services.  

What personal information we collect

We collect personal information to make sure that we can carry out our work. The personal information we collect includes:

  • Name
  • Address
  • Phone Number
  • Email Address
  • Date of Birth
  • Household Income
  • Property Tenure
  • Household Occupancy
  • Disability data
  • Health Condition data
Who we collect personal information about
  • Residents referred for the Scheme 
How we use personal information

We use your personal information for:

  • Assessing the eligibility for the Scheme
  • Commission Home Improvements with our Contractors
  • Referrals to Essential Partners
Why we use your personal information

We are allowed to process personal and sensitive data for the following reasons under the General Data Protection Regulation (GDPR) Articles and the Data Protection Act:

  • Article 6 (1) of the UK GDPR says that Processing shall be lawful only if one of a number of conditions apply. The following conditions apply:

Article 6 (Lawfulness of processing) Processing shall be lawful only if and to the extent that at least one of the following applies: 

Public Task - Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; 

Article 9 UK GDPR prohibits the processing of special categories of personal data unless one of a number of conditions apply.The following conditions apply:

(g) processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject; 

 

Who we share your personal information with

We collect information from and disclose information to individuals and organisations that can support our work including:

  • Contractors to undertake the work
  • Government departments to allocate necessary funding
Automated decision about your personal information
This service doesn't make any decisions using computers or programmes that don't involve a human being when using your personal information.
How long we keep your personal information
We keep personal information collected as part of this process for a minimum of 6 years from the date of collection, or for an additional length of time if necessary.
Transferring personal information beyond the EEA
This service doesn't transfer your information outside the EEA.
We do not routinely share data with any organisation outside the UK, but our website is available across the internet and we communicate with applicants and stakeholders wherever they are.