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Request a new bin or report a problem with your bins

Complete the form to request a new bin or report a problem - for example, if your bin has been damaged, burnt or stolen.

There's an administration and delivery charge for dark green general waste bins.

140 litre and 240 litre recycling bins are provided free of charge. There's a charge for bigger recycling bins.

Request a new bin or report a problem with your bins (opens in a new window)

Charges for dark green general waste bins

Size of general waste bin Charge
140 litre - small bin £27.50
240 litre - standard bin £33.50
360 litre - large bin £50.70
660 litre - for flats / communal bin areas £339.00
1100 litre - for flats / communal bin areas  £406.00

Charges for recycling bins

Size of recycling bin Charge
140 litre - small bin FREE
240 litre - standard bin FREE
360 litre - large bin £50.70
660 litre - for flats / communal bin areas £339.00
1100 litre - for flats / communal bin areas  £406.00

Your bin entitlement


General waste bin - dark green, mixed recycling bin - light green with blue lid, recycling bin for paper and cardboard - blue, food and garden waste recycling bin - brown.

The number of residents in your property will determine the size and number of the bins you're entitled to.

Number of residents Bin entitlement (for each type of bin)
1 to 5 240 litre bin
6 to 9 240 litre bin and 140 litre bin (or 360 litre bin on request)
10 or more Two 240 litre bins

There are some exceptions.

  • 1 bedroom and studio flats are supplied with a 140 litre dark green general waste bin, but we can consider a 240 litre bin if required.
  • Properties with larger families and sheltered accommodation are considered on an individual basis.
  • If you have additional requirements for medical waste, or a large number of small children, we will consider your request for an additional dark green general waste bin on an individual basis, for a fixed term, which we'll review regularly.
  • If you consistently exceed the capacity of your recycling bins, please let us know and we can look to provide an extra recycling bin free of charge.

If you've moved to a new build, or are living in rented accommodation (private or social), your builder or landlord will organise the ordering of your bins.

Please note: For all requests for additional dark green general waste bins, we will send someone around to do a waste audit. This is to help ensure that you are recycling everything you can.

Coming soon for your food waste recycling ...

From 20 October 2015 we're introducing weekly food waste collections. To help with your food waste recycling, we'll provide every household with a FREE kitchen caddy.

Every household without a garden will also get a FREE brown street caddy for their food waste collections.

Contact us

0300 303 8884

Environmental Management
Green Lane
Heywood OL10 2DY
(Postal address only)

MRW National Recycling Awards 2014 Northern Marketing Awards Winner 2014

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