Request a new bin or report a problem with your bins
Complete the form below to:
- Request a new bin: If your wheelie bin has
been stolen or damaged, you can request a replacement from us. Your
first replacement waste bin is free of charge, but you'll be
charged £32.20 for any further replacements. This cost only applies
to waste bins; recycling bins are all free of charge.
- Report a problem with your bins:
Tell us if your waste or recycling bin has been
damaged, burnt or stolen.
Your bin entitlement
If you've moved into the borough and need to order your bins,
entitlement for each property is:
- 1 x General waste bin (dark green)
- 1 x Recycling bin for cans and bottles (light green with
a blue lid)
- 1 x Recycling bin for paper and cardboard (blue)
All bins hold 240 litres of waste. For properties with limited
space smaller bins (holding 140 litres) can be requested.
Additional bins for general waste can only be provided for
larger families, evidence of family members will be required
when ordering your bins.
Properties with gardens can also have a garden waste bin (brown)
which can also be used for food waste. These are provided with a 5
litre kitchen caddy and 1 roll of compostable liners, further
liners if required can be purchased throughout the borough at