Tell us what you think about our site...
We use cookies to provide the best possible service on our website. By continuing to browse the site you are agreeing to our use of cookies.

More information can be found on our privacy policy page
Button to close message regarding cookies (and accept their use)

Request a new bin or report a problem with your bins

Complete the form below to:

  • Request a new bin: If your wheelie bin has been stolen or damaged, you can request a replacement from us. Your first replacement general waste bin is free, but you'll be charged £32.20 for any further replacements. This is an administration fee and covers the cost of delivering the bin. This charge only applies to general waste bins. To help you recycle more, all new recycling bins are delivered free of charge. All bins remain the property of the council and we reserve the right to remove, change or replace them.
  • Report a problem with your bins: Tell us if your waste or recycling bin has been damaged, burnt or stolen.

Request a new bin or report a problem with your bins (opens in new window)

Your bin entitlement

If you've moved into the borough and need to order your bins, entitlement for each property is:

  • 1 x General waste bin (dark green)
  • 1 x Recycling bin for cans and bottles (light green with a blue lid)
  • 1 x Recycling bin for paper and cardboard (blue)

All bins hold 240 litres of waste. For properties with limited space smaller bins (holding 140 litres) can be requested.

Additional bins for general waste can only be provided for larger families, evidence of family members will be required when ordering your bins.

Properties with gardens can also have a garden waste bin (brown) which can also be used for food waste. These are provided with a 5 litre kitchen caddy and 1 roll of compostable liners, further liners if required can be purchased throughout the borough at retail outlets.

Contact us

0300 303 8884

Environmental Management
Green Lane
Heywood OL10 2DY
(Postal address only)

Return to top