Bin collection changes
If you think we've missed your bin or wish
to request a new bin report your bin
problems.
Bank holidays
There are no scheduled refuse collections on Bank Holiday
Mondays. At Easter, Good Friday collections will take place as
normal. The collections for Easter Monday will take place on the
Saturday before.
Severe weather
If we experience severe weather or the road conditions are
compromised there may be disruption to your bin collections. We
understand you'll have concerns about this if we experience such
conditions, so please see our advice below about bin collections in
severe weather.
When will my bins be collected? Use the bin
days calendar to find when your bins are next due for
collection. We'll update this page with any
changes. Bin days
calendar
Why haven't my bins been collected on my bin
day? If we haven’t yet collected your rubbish, we'll
be on our way, please bear with us. During periods of
severe weather conditions we may experience some delays
in getting to your area and may even have to suspend
collections until conditions improve. We'll update this page
with any changes.
There are a number of reasons, depending on
where you live, why we may not be able to collect. For instance, we
may struggle to get to many places due to there being lots of ice
remaining on the ground. We have to make risk assessments to
determine whether or not it's safe for refuse collection
wagons to enter a particular road.
Another reason could be there is more rubbish
for us to collect because we simply haven’t been able to collect
due to the dangerous conditions. This means our collection service
has slowed up significantly, but we're doing our very best – with
the resources we have at our disposal – to get the collection
service back to normal as quickly as possible.
What should I do with my bins if they've not been
collected? This very much depends on the situation at the
time. We'll update this page with any changes.
However, if it's possible it would help if you
could take it to your nearest household
waste recycling centre.
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