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Pioneering adult care service hailed in key national report

06 April 2018

Adult care team discharging a patient.

A pioneering council service which ensures hundreds of people a month discharge from hospital on time has been praised by the government.

Adult care’s ‘discharge to assess’ service was hailed for its innovative approach and outstanding partnership work in a Department for Health and Social Care report.

The annual report of Lyn Romeo, the government’s chief adult care social worker, also lauded the council’s ‘home in a day’ policy, which provides dedicated care for people in the local community.

The report praised the policies for providing patients with a more timely discharge from hospital and for achieving good levels of customer satisfaction.

Through discharge to assess, patients are given the option of receiving any required health assessments in their own home or a care environment of their choice.

Since its launch in 2016, the policy has nearly halved the number of delayed transfers of care out of hospital and helped ease the strain on the NHS.

'Our services are delivering improved health and care outcomes for local residents'

The popular service is delivered in partnership between the council, Heywood, Middleton and Rochdale Clinical Commissioning Group and Pennine Acute Hospital Trust.

A recent national carers’ survey found Rochdale was the best performing council in Greater Manchester for overall carer satisfaction levels.

Steve Blezard, the council’s director of operations for adult care, said: “We are delighted to have been praised in this important report which showcases services that are delivering improved health and care outcomes for local residents.

“Our discharge to assess service achieves great results thanks to innovative ideas, a brilliant team of staff and excellent partnership work. We receive some fantastic feedback from patients and their families which is always nice. It’s an adult care success story to be proud of.”