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Council commits to improving housing support

26 June 2008

We are today (26 June 2008) making a firm commitment to improve housing-related support services to vulnerable people, after being given a zero-star rating.

The Audit Commission’s independent report on the borough’s Supporting People programme concludes that the service has ‘promising prospects’ for improvement and predicts that a brighter future is ahead – but awards no stars out of a possible three.

The inspection report highlights that, despite making slow progress in its first few years, the programme now has ‘effective leadership with clear aims and ambitions’ in place and that a new three-year strategy provides ‘a firm basis on which to drive the programme forward.’

The Supporting People programme began in the Rochdale borough in 2003. After recognising areas of weakness in 2006, we have worked hard to put a systematic improvement programme into place. New staff have been recruited to senior positions and are making a positive impact on the effectiveness of the programme - and action has already been taken to address key improvement issues.

In addition to the introduction of the new three-year strategy, positive features of the service also now include pro-active leadership, an improved governance structure, robust and developing contract monitoring, and good quality information being produced.

However, the report also found some weaknesses, including delays in commissioning and improving housing-related support services, some ineligible services being funded by the grant, and performance management and monitoring not yet being fully developed. All of these areas are currently being addressed.

Cabinet member for health and social care, Councillor Dale Mulgrew said: “It is a huge disappointment for the programme to be given a zero-star rating but we are fully committed to working hard to improve the service provided to vulnerable local residents. I welcome the acknowledgement from the Audit Commission of the progress we have made in recent months though – including improved consultation with elected members and service providers.”

Councillor Mulgrew continued: “We will implement most of the recommendations of the report by the end of the year and I am confident that we now have a strong and capable team in place to deliver the improvements needed.”

Paul Beardmore, the head of our Strategic Housing department, added: “We already have solid foundations for change in place and have been making good progress over the last year. I am pleased that the Audit Commission has recognised our strengths as well as our weaknesses. Along with our partners in the Supporting People programme we are committed to the vulnerable people that we serve – that’s a strength that will give us the confidence that we need to meet future challenges.”

About the Supporting People programme

  • Supporting People is the government’s funding and planning regime for the local delivery of housing-related support services.
  • In 2007/2008, Rochdale Borough Council received a Supporting People grant of £15m. The cost of administering the service is £233,178.
  • The programme funds 261 housing-related support services and is a partnership between Rochdale Borough Council, Heywood Middleton and Rochdale Primary Care Trust and the National Probation Service.