Housing options

We offer advice or assistance on any of the following:

• Housing advice and options
• Mortgage arrears
• Rent arrears
• Rent repossession
• Problems with debt
• Disrepair
• Rent deposit advice
• Mediation
• Domestic violence
• Housing related benefit advice

Housing options

Advice on housing options

If you need any help or information on your housing options we can arrange a 'Housing Options interview' - contact us using the details on this page.

The service is free, impartial and confidential. Interviews will be conducted in private interview rooms and if necessary a same sex officer will be available to offer advice. If required we can arrange to visit you in your own home.

Affordable home ownership schemes

If you can’t afford to buy your first home, there are government schemes in England that can help. Find out what affordable home ownership schemes are available and if you qualify to buy a home this way.

Social housing providers

We do not have any council housing stock in the borough. All social housing needs are met by social housing providers in the area.

You can get a list of providers from the Tenant Services Authority.

Need to rent but can't afford the deposit?

Find out how the Bond Board can help. A Bond is a written guarantee that takes place of a cash deposit. It will pay the landlord if there are rent arrears or damage at the end of a tenancy.

Rent properties that meet standards

Find out if the property you are in or wish to rent is an accredited property. 

Preventing homelessness

Homeless or about to be

Information on what to do if you are already homeless or may be threatened with homelessness.

Mortgages and repossessions

• Contact Homelessness Advice
• Mortgages and repossessions - general information on Directgov

Suffering domestic violence

Advice, information and emergency accommodation is available for anyone who has experienced, or is experiencing domestic abuse whether it be mental, physical or emotional abuse.

Additional services

If you require advice or assistance with any of the following get in touch with Homelessness Advice

Rent arrears: We'll help with your housing related benefits and negotiate with your landlord, where we can.

Problems with debt: We've got trained debt advisors who can maximise your income and negotiate with lenders.

Housing disrepairs for private tenants:  We'll work with you help get your home up to standard. 

Being asked to leave by family and friends: If you're living with family and friends and have been asked to leave we can mediate to try and help you resolve your situation.

Tenancy support: To help you remain in your home we can offer tenancy support. This includes such things as: budgeting skills, access to services and benefits, training and employment.