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Homelessness and prevention

If you're threatened with homesslessness we will work with you to try and prevent you becoming homeless or try to delay it until you can find an alternative. We will provide you with a full housing options assessment and can provide you with information, guidance or more specialised support.

Getting help

If you are about to become homessless you should contact the Homelessness Advice Centre using the contact details on this page.

The types of help we offer

We can look at all your housing options and can provide you with information, guidance or more specialised support.

These are some of the examples of the work we can do for you:

  • Mediation work with your landlord or who you are staying with so that you can remain there until you can find somewhere else to live.
  • Tell you your rights as a lodger or tenant.
  • Housing options advice to help you find somewhere else to live.
  • Help with debt or mortgage problems.
  • Help with applications for Housing Benefit to cover your rent shortfall.
  • Help if you are experiencing domestic violence problems.
  • Refer you to supported housing.
  • Refer you for housing related support.

What if my homelessness cannot be prevented?

If you cannot carry on living where you are we will consider your circumstances under the Homelessness Law. Under this we will assess whether you are:

Eligible for assistance: Most people are eligible for assistance. However you are probably not eligible for assistance if:

  • You are an asylum seeker (more on asylum and immigration)
  • You are from abroad and you have limited rights to stay in the UK
  • You are not entitled to public funds
  • You are not normally resident in the UK

Homeless or threatened with homelessness: This means if you have nowhere legally available to stay that is reasonable to do so, or you may lose your home within 28 days. You may be at risk of violence or harassment in your home.

In priority need: This means if you fall into one of the categories set out in homelessness law.

Intentionally Homeless: This means that you have done or failed to do something that has caused you to lose your home. Examples include:

  • If you have deliberately given up your accommodation when you could have reasonably continued to live there.
  • If you are evicted for rent or mortgage arrears due to a consistent refusal to pay.

Local Connection: This means if you have a certain connection with Rochdale, for example if you work here.

The assessment can take some time to complete and we will write to you to tell you of our decision and what help and support we may be able to give you. You may be offered somewhere to live on a temporary basis whilst we carry out your homeless assessment, including Leopold Court (a direct access hostel for single homeless people), temporary accommodation for families. However we will only do this if we have reason to believe that you may be eligible for assistance, homeless and in priority need. If you do not agree with the decision made then you can ask for a review of the decision. We will tell you how you can do this in the letter we send you.

Tackling homelessness

Client centred services: reducing barriers

Rochdale's homelessness population has very diverse needs. A successful homelessness service must demonstrate an ability to promote good practice, recognising and respecting the needs of the individual.

The myths, stereotypes and misunderstandings around homelessness build barriers that cause the exclusion of people affected by homelessness.

Prevention of homelessness

A pro-active approach to preventing homelessness. This included advice and advocacy on housing related issues and effective sign posting to relevant partner agencies.

Homelessness prevention officers, resettlement services are available as well as an inclusion project managed by Shelter, offering support to households who are homeless or who are likely to become homeless as a result of anti-social behaviour.

Services for single homeless applicants

Rochdale has a 27 bedded Emergency Direct Access Unit providing short stay accommodation.

The voluntary sector within the borough provides a range of supported housing projects including a Night Stop for 16-17 year olds and a medium stay hostel for 16-17 year olds.

Other services include support for street drinkers, medical services from a dedicated team, joint assessment with Social Care Services for 16-17 year olds, drug/alcohol related services.

Services for priority needs applicants

The provision of high quality temporary accommodation in locations across the borough, together with residential support workers, family support workers, childrens' workers, resettlement workers and an Asian female support worker, with additional forms of support from partner agencies, provide a holistic approach.

A women's refuge offers a place of safety and support for women and children fleeing domestic abuse.

Resettlement services

The Refugee Resettlement initiative takes referrals and provides support, advice and information to empower refugees. The aim of the project is to develop long term integration into the local community.

Single persons resettlement, family resettlement, community link workers and an Asian female support work offer a service to homeless service users which facilitates their move into a new home, helping to address practical and emotional issues that can, if not addressed, become a barriers to success.