Contact

External links

Social services - direct payments

Direct payments allow you to arrange and pay for your own care and support services instead of us providing or arranging them for you.

They are a way of giving people who need social care services more independence, choice and control over the way these services are provided or arranged. If you receive direct payments, you can decide how your needs will be met, by whom and at what times. You make arrangements directly, so any staff you employ report directly you. If you employ an agency the agency will be accountable to you not to the council.

They are not considered as income when you are assessed for welfare benefits.

Who can have direct payments?

If you already get a social care service we will offer you the option of direct payments instead of the services you get now.

If you do not get social care services you first need to ask us to assess your needs. Social care services (and therefore direct payments) are normally available if you are:

  • Disabled and aged 16 or over
  • A parent or carer aged 16 or over (including people with parental responsibility for a disabled child)
  • An older person
If you have been refused social care services

If we have decided that you do not need social care services, we will not offer you direct payments. If you think your needs or circumstances have now changed, ask us for a new assessment.

What can I use direct payments for?

We can give you direct payments to use for all the services we arrange or provide.

In some cases you may choose only to have direct payments for some of these services.

These include:

  • Personal care such as help with dressing, washing or eating meals
  • Practical care such as shopping, collecting benefits or pensions, help preparing meals
  • An opportunity for carers to have a break from their caring responsibilities
  • Day time activities

Here are some examples of the way direct payments can be used to pay for services:

  • To replace a whole care package or a mixed package for example, by using an agency and your own personal assistant together
  • For short periods of residential care
  • To employ staff (personal assistants or support workers)
  • To buy services from a care agency.

What responsibilities will I have?

If you decide to use direct payments you will be responsible for arranging your own services which could include:

  • Recruiting and employing staff
  • Organising and managing day to day tasks for staff
  • Opening a separate bank or building society account
  • Keeping records of payments and submitting returns to the council

Is there help available?

If you already get a social care service

Contact your contact Adult Care Services or, if you are the parent of a disabled child, the Team for Children and Young People with Disabilities. Ask for an assessment for direct payments. They will arrange for information and a visit from a direct payments Advisor to explain more.

If you do not get a social care service

Again contact Adult Care Services or, if you are the parent of a disabled child, the Team for Children and Young People with Disabilities  and ask for your needs to be assessed. If you do need a care service, direct payments should be one of the choices you are offered.