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Food hygiene

If you're concerned about food handling practices or standards of cleanliness then you can contact the Food Safety Team.

Report a food hygiene problem by calling 0845 121 2971 

  • All complaints are dealt with anonymously.
  • As part of our investigation we can inspect food premises, take photographs, interview proprietors and take statements from employees.
  • If there's an imminent risk of injury to health we can close a premises until the problems are dealt with.

If you have a food complaint

Most manufacturers and retailers have a customer complaints department and we would recommend contacting them in the first instance.

If it's a serious risk to public health contact us.

Find a food hygiene rating

Find out if a restaurant, takeaway or food shop you want to eat at or buy food from has a good food hygiene rating.

View food hygiene ratings in Rochdale

Food poisoning outbreaks

If a number of people ate at the same venue and have the same food poisoning-type symptoms, this may be due to a food poisoning outbreak.

Call us to report a food poisoning outbreak on 0845 121 2971

Our investigation into the outbreak will involve:

  • Interviewing people who are ill.
  • Interviewing others who ate at the venue but didn't have symptoms.
  • Taking faecal and food samples (if appropriate).
  • Inspecting the implicated venue.

If a business is found to be responsible, action will be taken to prevent further outbreaks.

Advice on handling, cooking and storing food

Contact

Public Protection Service
Number One Riverside
Smith Street
Rochdale OL16 1XU

Tel: 0845 121 2971
Email: environmental.health@rochdale.gov.uk