The Carers' Resource

Much of the work that carers do is vital but is unpaid and can often go unrecognised.

The Carers' Resource is a service to support carers by the delivery of one stop advice and information, emotional support and access to free training to equip you with additional skills if you are planning to return to the workplace.

Help and services for carers

Service for carers at The Carers Resource

As a carer we can offer you:

• Access to specialist support and emotional support from other carers and volunteers. This may include advice, information and guidance on how to access services that will help you to continue to provide care for your relative or friend.
• Access to free training and lifelong education to suit your needs.
• If you have barriers which prevent you from attending The Carers' Resource, we will provide the necessary support. This may include a sitting service or childcare to support your relative while you access our facilities.
• You will be treated at all times with courtesy and respect. Rochdale Council is very serious about its commitment to equal opportunities, and will challenge any incidences of racism, discrimination or harassment.
• The Carers' Resource will seek to listen to your views around the service at all times, and to involve you in its consultative process.
• The Carers' Resource will provide you with assistance if you have language support needs.
• The Carers' Resource will provide you with support services if you have a disability of any nature.
• The Carers' Resource will inform you of any changes that may affect the way you use the service or your entitlement to use it.
• Any information which attributes to you will be stored in a secure way and will not be made available to outside agencies unless disclosure is deemed necessary. (Please refer to our disclosure policy, available on request)
• The Carers Resource can provide information, advice and emotional support.

What we expect from you

• You will supply the information that is needed to place you on The Carers' Resource database.
• If you enrol on any courses, you will make every effort to attend and if you are finding it difficult, you will speak to us and seek ways around the problem.
• When you are at The Carers' Resource, you will treat all other carers and staff with respect and consideration. The Carers' Resource provides a service to all carers irrespective of race, faith, gender, age, sexual orientation or disability.
• If your situation changes you will inform The Carers' Resource and discuss with us how you will use the resource in the future.
• If you know of other carers in your family or by friendship you will tell them about of The Carers' Resource and encourage them to get in touch with us.

What will happen at The Carers' Resource

This a brief outline of the processes that we use to make sure that you are receiving the right services and support from The Carers' Resource.

Referral

You can refer yourself by simply calling The Carers' Resource and discussing your problems over the phone, or by arranging an informal meeting with us.

Initial meeting

We understand that meeting us for the first time may feel a bit daunting so please bring along a friend or other family member if you wish. At our first meeting we will not expect you to give us all the information we may need to begin supporting you. However the more you tell us the better we will be able to support you. We usually discuss the following general areas with carers in your preferred language: -

• Yourself and your own needs
• The person you care for and how you support them
• Your benefit or pension needs
• The services that may assist you to support the person you look after
• Social and Health Care Services and how to use them
• Carer's Assessment
• Your training and educational needs
• Your employment needs
• Your emotional support needs
• Your housing concerns
• Any thing else that you want to discuss, or ask for help with

On some subjects you will be given the information on the day. For others, we may need a little time to make more enquires on your behalf, in which case we will arrange a future meeting

Regular activities

We're open for drop ins all week at specific times. You are free to call in for support, or just to have a coffee and relax in our comfy room. If you wish to discuss a problem with a member of staff, please try to telephone in advance to check that somebody will be free to see you, particularly if you require assistance in community languages.

Drop-in to see us at any of the following times:

• Monday 10am-12noon
• Wednesday 10am–12noon (Run by carers, for carers)
• Thursday 1pm-3pm

Or Drop-in to see us at Heywood Training & Community Suite, Heywood Market on Tuesdays 10am-12noon, or at Comple@t, Mondays 1pm-3pm

Courses

At present we are running the following free courses for carers:

• Beginners Computers
• IT Beginners & ITQ2
• Internet & Email
• First Aid at Work
• Personal Development (including stress management, coping skills and beauty therapy
• Card Making
• ESOL (English for speakers of other languages)
• Literacy and Numeracy - improve your reading, writing and number skills.
• Male Carers
• Art Group
• Carers Choir
• Coffee Morning
• Knit & Natter

Social events

We run social events from time to time, and you're welcome to come along to these events and to get involved in organising them if you wish.

Volunteers at The Carers' Resource

Carers are welcome to get involved with voluntary activities at The Carers' Resource. This could range from arranging a coffee morning to helping to staff the drop in sessions.

Keeping in touch with the Carers' Resource

We publish regular newsletters to keep our carers up to date with our activities and to provide other information. If you would like to include an item in the newsletter, please talk to staff and we can support you to do this.

Carers week

Thousands of people looking after sick or disabled relatives at home in the Borough of Rochdale, may be missing out on vital support that might help them to juggle work and care or just make life easier. 

Carers Rights Day

Thousands of people looking after sick or disabled relatives at home in the Borough of Rochdale, may be missing out on vital support that might help them to juggle work and care or just make life easier. 

• Increase take up of benefits
• Make sure carers know their rights
• Guide carers towards practical support
• Raise awareness of the needs of carers

Read the Carers Week programme (1MB pdf)

Contact

The Carers' Resource
Newbold Buildings
Oldham Road
Rochdale OL16 5QJ

Heywood Training and Community Suite
Heywood Market
Hartley Street
Heywood

Unit 5-6 Midway House,
Middleton Gardens,
Off Fountain Street,
Middleton,
M24 1AF

Tel: 01706 925808
Freephone: 0800 0910558
Fax: 01706 925809
Minicom: 01706 925810
Email: thecarersresource@rochdale.gov.uk

Opening times

Rochdale:
Monday 10am-12noon
Wednesday 10am-12noon
Thursday 1pm-3pm 

Heywood:
Tuesday 10am-12noon
Saturday 10pm-12noon, first Saturday of each month

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