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Accessibility

Good access to buildings, information and the environment is vital to a person's independence. Access needs can and do vary but there are legal minimum standards to consider. As from October 2004 anyone who provides a public service has to ensure reasonable access, including removing physical barriers.

This information has been produced by the our Access Planning Group, which is made up of disabled people who advise us on access.

If you have a large or complex planning application you may wish to discuss it in more detail with a planning officer before you submit it.

Use the links to the left to access more pages in this section.

Car parking

Fourteen percent of total parking bays should be reserved for disabled people. They should be marked with the national symbol and should be nearest the entrance to the building:

  • Width: 3600mm
  • Depth: 4800mm (with several being 6000mm)

Pavements should have ramps to the same level as the road so that disabled people can easily get from the car park into the building.

Paths, pavements and street furniture

Paths should be 1800mm wide. They should be even, firm, non-slip and smooth.

At road crossings, make sure the pavement is lowered to 10mm only above the level of the road. Crossings should be directly opposite each other and at least one metre away from corners. The ramp should be no steeper than 1:20.

Street furniture such as benches or lamp posts should be a different colour from the surroundings to make them easier to see. Cashpoints, letter boxes etc should be set at a height of 1040mm. Under feet you should be able to feel a texture which gives a warning of obstacles. Avoid placing advertising boards outside shops.

Ramps

All entrances/exits should have level access. Ramps should be no steeper than 1:20 and at least 1800mm wide. If there is a drop at the side of a ramp, a wall 100mm high should be built along that side or a rail fixed at 100mm above the ramp on that side. Double handrails should be provided on both sides of ramp and should be a different colour from the background to make them easy to see.

Doors and corridors

Doors should be at least 1000mm wide with an opening of at least 900mm. Where possible, fit automatic sliding doors. Rotating doors and spin barriers should not be used.

In corridors, where there are two doors, they should open in the same direction.

Toilets

Accessible toilets should be at least 2000mm by 1800mm. The door should open inwards onto a wall. There should be enough rails around the toilet to help a disabled person use it. One rail should be hinged to allow it to be pulled down by someone sitting on the toilet so she or he can hold on to it. Light switches should be 1000mm above the floor. An alarm should be provided.

Handrails

Stairways, ramps, outside walls and corridors should have double handrails, supported by handrail brackets, in a different colour from the background. The top rail should be 1000mm from the floor and the bottom rail 500mm from the floor. The handrail diameter should be 30mm with 50mm from the wall.

Counters

Serving counters should be set at two heights with the low counter at 850mm and the high counter at 1060mm from the floor.

Communication

Loop systems should be provided in theatres, halls, mosques and information points. Fire alarms should include a flashing light.

Disability Discrimination Act

Under the Disability Discrimination Act (DDA), people who provide services to the public have a duty to make "reasonable adjustments" to ensure that disabled people are able to use these services. Providing physical access to buildings is one aspect of making reasonable adjustments.