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COVID-19: support for people affected by coronavirus

Latest government advice for the borough of Rochdale

Get the latest advice for residents across the borough. This is to help stop the spread of coronavirus.

      IMPORTANT: latest boroughwide advice on coronavirus (COVID-19)

Help if you're affected by coronavirus

If you need help as a result of the coronavirus pandemic, you may be able to access some of this support:

  • Community hub support - ring our special hotline number if you're struggling and require help and support. Call 01706 923685. Monday-Friday, 9am-5pm.
  • Help and advice from the government and other organisations - you can find support with paying bills, rent, mortgage, not having work, being made redundant and more.
  • Befriending and wellbeing - Living Well - contact Living Well if you need a friendly chat or a catch-up to check on general welfare and wellbeing.
  • Befriending and wellbeing - Rochdale and District Mind - get help if you're worried, anxious or feeling overwhelmed.
  • Food clubs and foodbanks - join a food club or access a foodbank to get access to food.
  • Priority online shopping - if you're clinically extremely vulnerable you can sign up and the government will pass your details to your chosen supermarket who will then offer you priority online shopping slots.
    Supermarkets such as Asda, Iceland, Morrisons, Sainsbury’s and Tesco offer priority delivery slots. We also encourage you to support local independent businesses, with many now offering delivery services, so please do support your local shops too.
  • Help doing things online - if you or someone you know needs help to get online such as with their online shopping or want to improve online skills we can help.
  • Delivery of medication - contact your GP and local pharmacy if you need help with the delivery of medication as some may provide this service.
  • NHS Volunteer responders programme- find out if you're eligible for support from the NHS Volunteer Responders programme and how to get in touch. Volunteers can help with collecting shopping, medicines and other important items. They can also check in with you if you would like to chat or give you a lift if you need to get to a medical appointment.
  • Money, debt and benefit advice - includes housing, employment and training advice.
  • £500 Test and Trace Support Payment - for people on low income who've been told to self-isolate..
  • Discretionary Housing Payments (DHP) - you may be eligible for this emergency payment to help you with your rent or housing costs.

Staying safe advice and resources

You may also be interested in the following advice and resources to help make you safer:

Clinically extremely vulnerable residents

Although the advice to shield has ended, clinically extremely vulnerable people must continue to follow the rules that are in place for everyone. You are also advised to continue to take extra precautions to protect yourself and minimise your risk of exposure to the virus.

Stay up-to-date with COVID-19 information and advice

View information and advice about the outbreak of coronavirus (COVID-19).

Popular COVID-19 pages


Basics to help tackle COVID-19