Lighting - street lights
Report a problem
To report problems with street lights, traffic lights,
pedestrian crossings or illuminated bollards or to complain about
their location, please contact Highways and
Engineering.
In an emergency or out of hours situation please call the
emergency out of hours number.
The more information you can give us the better (ie. light out
altogether, going on/off, burning all day, intermittent etc.),
include the number of the column if you can. If you cannot see
this then please state the exact location or adjacent house
number.
Repair times
Usually, outages are attended within five working days but we
cannot guarantee this during busy periods or in bad weather. If
there is a problem on the electricity cable feeding the column,
notification is sent to the Utility who will attend after
getting our report.
Leaning or damaged lamp columns
An Inspector will come out to assess the damage and then
determine how urgent the job is.
Can the lighting in my street be improved?
All changes including improvement requests will be considered by
the Authority and prioritised accordingly.
We take into account age and condition of the existing
installation along with the light output. However, all
considerations are budget led. Please contact us for more
information using the details above.