Citizens Advice handle initial telephone enquiries about
consumer advice issues such as faulty goods or services on behalf
of Rochdale Trading Standards.
The Citizens Advice website tells you all you
need to know about your rights as a consumer and how to deal with
Report a problem online
The Trading Standards Team provides basic guidance to businesses
to help them comply with Trading Standards legislation. If you are
a consumer and have a complaint about goods or services which
you've purchased you should report the problem to the Citizens
Advice Consumer Service.
The Citizens Advice Consumer Service also handles initial
telephone enquiries, on behalf of Rochdale Trading Standards, for
business advice on products you sell or manufacture in
the borough or Rochdale.
Report a problem
All business and traders are required by law to ensure that they
are not in breach of trading standards and we can carry out
investigations to check if they comply, specifically in the
ERWIN (Everything Regulation, Whenever It’s Needed) is the
website for all your Trading Standards, Environmental Health,
Licensing and Fire Safety business needs.
Rochdale Trading Standards can also offer businesses in