Pay your Council Tax
Pay by Direct Debit
The quickest, safest and easiest way to pay your Council
Tax is Direct Debit.
Direct Debit it is the easiest way to make your regular Council
Tax payments. It’s all done automatically so you don’t have to
worry. Not only is it convenient, it's also really simple and
It takes just 5 minutes to set up, saving you lots of time over
the year in comparison to telephone or online payments.
We offer a range of payment dates and options to suit you.
Direct Debit payments come with an immediate money back
guarantee from your bank in the event of an error, advance notice
if the date or amount changes, and the right to cancel at any
In most cases when you sign up for Direct Debit we can take your
details with just one call to our contact centre. Ring us between
Monday to Friday 8am-8pm and Saturday 9am-1pm and have your bank
account details ready (branch sort code and account number).
Alternatively email firstname.lastname@example.org with
your name and phone number and we'll ring you back or complete the
Council Tax Direct Debit
application form (103kb pdf)
Advantages of paying by Direct Debit
It's cost efficient, there are safeguards built in to protect
you and it's the only method of payment where you can choose from
the following payment dates:
- Weekly (on a Friday)
- Fortnightly (on a Friday)
- Every 4 weeks (on a Friday)
- 10 monthly on 1, 9, 15, 19 or 25 of the month
- 12 monthly on 9, 15, 19 or 25 of the month
- Quarterly on 9 April, 9 July, 9 October and 9 January
- Half yearly on 9 April and 9 October
- Annually on 9 April
Please note: Council Tax instalments which
aren't paid by Direct Debit, are due on or before the 10th of each
month. You need to make your payments on time to avoid receiving
If you're on a 10 monthly instalment plan please refer to your
bill to find out when your instalments commence and
Who's responsible for paying the bill?
If you're over 18 and live in a property, you may have to pay
The list below will help you work out who's liable to pay. The
person who fits the highest position on the list is the one who
usually has to pay.
- Someone who owns and lives in their home (freeholder);
- Someone who has a lease and has a legal right to live in a
property for a fixed period of time;
- A private tenant or a tenant of a registered social
- Anyone who lives in the property with the permission of any of
- Someone who lives in the property without permission (this
includes squatters); or
- The owner if the property is empty.
If more than one person appears in the same position in the
list above, they're all responsible. You get one bill between you
but you're all equally responsible for paying the whole bill. This
doesn't apply if you're a full-time student or severely mentally
If you're still unsure about who's responsible for paying the
bill contact us.
Other ways to pay your Council Tax
Please note: If you use a credit card to pay you'll be charged
an admin fee of 1.85%.
Online payment: You can use your credit or
debit card to pay your bill.
Pay your Council Tax online
By telephone and debit/credit card: To use this
option, phone our automated payments line on 01706 926180 with your
debit card and Council Tax reference number to hand. Lines are open
24 hours, 7 days a week.
Payment at Post Offices and PayPoint outlets:
You can pay at any Post Office or PayPoint outlet, but you must
always present your bill or document with a barcode on when making
your payment. It usually takes up to 3 working days for us to
receive your payment. If you pay by cheque at the Post Office then
your cheque should be made payable to ' Post Office Ltd' . This
service is free.
Cancelling your Council Tax
If you're moving please ring 0300 303 8870 and let us know your
new address. We'll amend your details and work out your final bill
or refund as appropriate.