Pay your Council Tax
Pay by Direct Debit and reduce your monthly Council Tax
You can choose to spread your payments over 12 months instead of
10 if you're not already doing so. To set this up ring us on 0300
303 8870 between Monday to Friday 8am-8pm and Saturday 9am-1pm
and have your bank account details ready (branch sort code and
In most cases when you sign up for Direct Debit we can take your
details with just one call to our contact centre. Ring us between
Monday to Friday 8am-8pm and Saturday 9am-1pm and have your bank
account details ready (branch sort code and account number).
Alternatively complete the Council Tax Direct Debit
application form (79kb pdf)
Advantages of paying by Direct Debit
It's cost efficient, there are safeguards built in to protect
you and it's the only method of payment where you can choose from
the following payment dates:
- Weekly (on a Friday)
- Fortnightly (on a Friday)
- Every 4 weeks (on a Friday)
- 10 monthly on 1, 9, 15, 19 or 25 of the month
- 12 monthly on 9, 15, 19 or 25 of the month
- Quarterly on 9 April, 9 July, 9 October and 9 January
- Half yearly on 9 April and 9 October
- Annually on 9 April
Please note: Council Tax instalments which
aren't paid by Direct Debit, are due on or before the 10th of each
month. You need to make your payments on time to avoid receiving
Other ways to pay your Council Tax
Please note: If you use a credit card to pay you'll be
charged an admin fee of 1.85%.
Online payment: You can use your credit
or debit card to pay your bill.
By telephone and debit/credit card: To use
this option, phone our automated payments line on 01706 926180
with your debit card and Council Tax reference number to hand.
Lines are open 24 hours, 7 days a week.
Payment at Post Offices and PayPoint outlets:
You can pay at any Post Office or PayPoint outlet, but you
must always present your bill or document with a barcode
on when making your payment. It usually takes up to 3
working days for us to receive your payment. If you pay by cheque
at the Post Office then your cheque should be made payable to '
Post Office Ltd' . This service is free.
Who's responsible for paying the bill?
If you're over 18 and live in a property, you may have to pay
The list below will help you work out who's liable to pay. The
person who fits the highest position on the list is the one who
usually has to pay.
- Someone who owns and lives in their home (freeholder);
- Someone who has a lease and has a legal right to live in a
property for a fixed period of time;
- A private tenant or a tenant of a registered social
- Anyone who lives in the property with the permission of any of
- Someone who lives in the property without permission (this
includes squatters); or
- The owner if the property is empty.
If more than one person appears in the same position in the
list above, they're all responsible. You get one bill between you
but you're all equally responsible for paying the whole bill. This
doesn't apply if you're a full-time student or severely mentally
If you're still unsure about who's responsible for paying the
bill contact us.