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Planning - customer charter for enforcement

Through the application of the relevant planning legislation Planning and Regulation Services have the following objectives when investigating enforcement matters:

  • To ensure that everyone, residents and visitors alike, within the Borough can enjoy a healthy, safe and accessible lifestyle
  • To ensure that instances of breaches of planning control are minimised by prompt investigation, sound negotiation and resolution
  • To ensure that the environment of the Borough including its buildings, and its natural landscape are protected for future generations
  • To ensure that enforcement action is understood by those involved, cost effective for all parties and effective in fulfilling its purpose

If you ask us to investigate works or activities, the our officers will:

  • Treat your complaint in confidence so far as is possible
  • Wherever possible acknowledge your complaint and tell you which officer is dealing with it
  • Let you know the outcome of any investigations
  • Inform you of any resolution wherever possible

If a complaint is made about your property or premises, we will:

  • Not enter your property unless we believe that it is necessary to do so. Our officers will give you proof of their identity when necessary
  • Carry out a full and independent investigation of the matter before deciding on any action
  • Tell you which Officer is dealing with the case and give you an opportunity to discuss the matter with any relevant Officer
  • Tell you what the conclusions of our investigations are. We will write to you saying what you have done wrong, what we would like you to do to put matters right, how long we will allow you to do this, and what will happen if you do not put matters right
  • Write to warn you if we decide to issue an Enforcement Notice or start prosecution action
  • Ensure that any requirements for compliance will only be that necessary to ensure the problem is resolved

Breaches of planning control

Any unauthorised work that needs planning permission may be a breach of planning control. This can include, but is by no means limited to the following:

  • Works being carried out without planning permission or after permission has been withdrawn or refused
  • Unauthorised changes of use of land or buildings
  • Non-compliance with conditions imposed by a planning permission
  • Works not being carried in accordance with the plans approved as part of a planning permission,
  • Works on a listed building or tree featuring a tree preservation order that do not have the necessary consents

The following are examples of activities that are not breaches of planning control and therefore no planning enforcement action can be taken against them:

  • Parking of vehicles on the road or on grass verges (unless associated with an unauthorised use of a property)
  • Clearing land of undergrowth, bushes and trees provided they are not subject to a tree preservation order
  • Disputes about boundaries or the height of trees close to those them, or the blocking of rights of way

If you are unsure if a matter requires permission and wish to make a complaint, please contact us stating what the actual problem is, and giving an address for the site. We will respond as promptly as possible to inform you of any action necessary.

If you are commencing a development or related matter and wish to know if you need Planning Permission, the Council can provide you with forms for submission to our department to determine if permission is needed. If you complete the form and return it to us, one of our Planning team will be able to formally write to you to tell you if permission is needed or not.

Enforcement

The Council employs two Enforcement Officers covering the following areas:

  • Smallbridge, Wardle, Littleborough, Milnrow, Newhey, Newbold, Turf Hill, Belfield, Town Centre, Shawclough, Syke, Healey, Hamer, Kirkholt, Deeplish, and Balderstone
  • Middleton, Norden, Bamford, Spotland, Rooley Moor, Caldershaw, Prickshaw, Heywood, Birtle, Birch, Castleton, Marland, and Slattocks

These Officers deal with cases, and actions related to them, liasing with relevant Planners, Planning bodies (such as the Environment Agency), and the Councils Legal Section should proceedings be necessary.

Considerations

We have to consider some important questions before action is taken and both the complainants and the possible offenders legal rights must be preserved and respected. We must be satisfied that :

  • There is a substantive breach of planning control
  • Any extenuating circumstances are taken into consideration (e.g. has planning permission been applied for recently or a retrospective application submitted?)

Once all the relevant factors have been considered by our Enforcement Officers, we will inform the complainant of any further action to be taken or how the situation has been resolved.

Resolution

Our priority is to protect amenity, safeguard the built environment and uphold local planning policy in the speediest and most effective way. The Government advises Councils to resort to enforcement action only where it is plainly necessary and where there is obvious harm or nuisance being caused.

Our first action will be to contact the offender in an effort to remedy the situation. More often than not, situations are resolved with a letter. However, if this doesn’t work, and further communications with the offender prove fruitless, our Enforcement Officers will further assess the nature of the complaint and how it can be resolved. In these situations consideration will be given to the service of legal notices.

The various Notices that we can use in relation to breaches of planning control are:

  • Planning Contravention Notice - normally used at the start of an investigation. It requires the person on whom it is served to provide details of any operations or works that have been carried out and details of anyone with a legal interest in the site. This will not necessarily stop the breach, but gives us more information to help us decide what to do.
  • Breach of Condition Notice - deals with breaches of the conditions of a planning permission that has already been granted.
  • Enforcement Notice - the notice most generally used to deal with unauthorised development. There are similar notices and powers to deal with listed buildings, advertisements and wasteland. There is a right of appeal against an enforcement notice, and the terms of the notice are suspended until the Secretary of State reaches a decision on the appeal.
  • Stop Notice - can be used only in particularly urgent or serious cases requiring any unauthorised activity that has implications for public safety, or related issues, to stop immediately. If served incorrectly, the Council may be open to claims for compensation and therefore the use of this power needs to be carefully assessed.
  • Injunctions - used in matters of extreme urgency or importance. The Council must apply direct to the Courts for an injunction and it is up to the Courts to agree to any injunction proceedings.

If an Enforcement Notice is upheld it must be complied with within a specified period, and non compliance does then become a criminal offence which may result in the offender being taken to Court.

Since the maximum fine for non compliance with a valid Enforcement Notice is now £20,000, it is advisable to check very carefully whether planning permission is needed for any development or change of use before embarking on any proposal.

Your Help

The assistance of the public is often crucial to the success of planning enforcement.

At all stages in the enforcement process, the public's knowledge can supplement the information held on official records. In addition, in some cases where monitoring over a period of time is needed, we may need to rely on the public helping to provide information. When making an enquiry, as much relevant information as possible should be provided. In particular, the address or location of the property concerned and full details of the alleged breach (with dates and times if relevant) should be given.

If an appeal is lodged against an enforcement or other notice, we will notify anyone who informed us of the matter and ask if they wish to submit additional information or appear at an inquiry to support our case. The strength of local support can be crucial to any success. However, at this stage, any representations become public documents, which are available for public inspection, including by the appellant and their legal representatives.

We will try to keep you informed at all relevant stages of our investigation.