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Performance Summary 2007-08

In the 2007 Comprehensive Performance Assessment (CPA) annual inspection of all councils carried out by the government’s Audit Commission inspectors the Council was downgraded from 3 to 2 stars. This result was very disappointing and attributed to a recent inspection of the Adult Care Service which was assessed as having improved in priority service areas but still in need of significant improvements.

We have, however, received some positive feedback from inspectors regarding our services and achieved some notable improvements.

  • Services for children and young people have been particularly commended by the Audit Commission and we have exceeded our local educational attainment targets.
  • We have also been recognised for improvements made to community safety with effective partnership working with organisations including the police being considered a contributory factor in reducing crime levels.
  • Encouraging progress has also been made in regenerating the Borough, with local town centres improving, and job creation and local prosperity both rising.

We have revised our Corporate Plan, Aiming High. This sets out priorities and targets for improvement up to 2010 and ensures our services continue to be focused on the real issues that affect the lives of people that live and work in the Borough.

Aiming High also includes details of Stepping Up our transformational change programme. This will help to ensure we provide services that put our customers first, achieve value for money by making our services efficient and effective, and develop our staff so they have the skills to support our ambitious plans.

Council's performance results for 2007-08

This summary of the Council’s performance results for 2007/08 concentrates on CPA and Best Value Performance Indicator (BVPI) results.

 

Further improvements

You can view further details of our strategies, plans and targets for improvement in 2008/09 in our policies, plans and strategies section of our site.