Contact

Media and publicity protocols

The communications team deals with all media enquiries about the Council. All official Council media releases will be released by via the communications team, use the contact details to the right to get in touch.

Our job is to protect and improve the reputation of the Council and to keep people informed about decisions, services and activities that might affect them.

Media statements on executive decisions will be made by the appropriate portfolio holder (or their substitute), the Leader of the Council or issued on behalf of the entire executive.

Interviews on executive decisions will be given by the appropriate member of the Executive, their substitute or the Council Leader.

We aim to be:

  • Open
  • Transparent
  • Honest
  • Proactive
  • Helpful
  • Legal.

Publicity during the election period

From the notice of an election up to the election itself, particular care must be taken to ensure that laws surrounding local government publicity are not breached. This is to make sure that information given out by the Council is impartial and could not be seen to encourage support for any party or individual. For this reason, proactive media releases sent out during the election period will not quote councillors, except in an emergency and by prior agreement with the Communications Manager, Borough Solicitor or Chief Executive. Councillors will not feature in any photographs that accompany a media release during this time.

Our civic newspaper Local Matters will not be published or distributed during the six-week election period.

Communications and the law

Councils operate within a strict legal framework and all communications activity must conform to The Government’s Code of Recommended Practice on Local Authority Publicity

Councils cannot publish material that appears to be designed to affect public support for a political party.

The Secretary of State has also issued statutory guidance under the Local Government Act 2000 that the council should follow. The guidance says that the role of publicity is informative and should be well balanced and objective.

Other laws that affect communications activity, include:

  • Representation of the People Act (1983)
  • The Data Protection Act (1998)
  • The Disability Discrimination Act (1995)
  • The Freedom of Information Act (2000)
  • The Human Rights Act (1998)
  • The Race Relations Act (1976)
  • The Sex Discrimination Act (1975)
  • Contempt of Court Act (1981)
  • The law relating to defamation.