Anti social behaviour and nuisance
What is anti-social behaviour?
The way some people behave can make others suffer and there are
lots of different ways this can happen. It could, for example, be
because of:
- Rowdy, noisy behaviour
- Vandalism and graffiti
- Fly-tipping
- Drunken behaviour which directly affects you
- Threatening behaviour
Anti-social behaviour makes people miserable and this is
unacceptable. We’ve joined forces in Rochdale borough so lots of
agencies including the council and police, together with over 30
local agencies are working to improve the lives of people living in
communities. Together we all have a major role to play in tackling
anti-social behaviour.
How to report anti-social behaviour
- By phone on 0845 121 2978 (open 8am-8pm Monday-Friday, 9am-1pm
on Saturday)
- Online here
We will try our best to respond to the problems as soon as
possible and put plans in place to prevent it from happening
again.
Prioritising your complaints
| Priority level |
Nature of complaint |
Response deadline |
| High priority complaints (Level 1) |
Will typically be reports of serious anti-social
behaviour involving violent acts, threats of violence or hate
crime. |
We’ll contact you within:
one working day
|
|
Medium priority complaints (Level
2)
|
Will typically concern anti-social behaviour causing
disruption, damage to property or possessions. |
We’ll contact you within:
two working days
|
| Standard priority complaints (Level 3) |
Will typically involve giving general advice on
anti-social behaviour issues such as environmental crimes and
nuisance. |
We'll contact you within:
five working days
|
All the information you provide will be kept
confidential.
Why you should report anti-social behaviour
If you’re experiencing anti-social behaviour then the first step
to making it stop is to report it. Help and support is available to
everyone.
Useful tip: Complete incident diary sheets that
can be used as evidence in court to secure ASBOs. Contact the
Anti-Social Behaviour Team for diary sheets and advice.
Our commitment - when you report it to us, you can be sure
that:
- You'll get a prompt response to your complaint.
- You're treated fairly with dignity and respect.
- Your complaints are taken seriously.
- The information you give us is kept confidential and will only
be shared between agencies with your permission in order to help in
resolving your complaint.
- We’ll keep in touch with you and keep you regularly informed
about progress with your case.
- We’ll let you know who to contact if things haven’t gone well
and you’re not happy with the service you’ve received from us
Did you know?
There were nearly 2,500 fewer complaints about anti-social
behaviour in our borough last year. This drop of 16.6% from the
previous year makes us the most improved area of Greater
Manchester.