Why use the online claim form?
Advantages of using the online form to claim Housing Benefit and
Council Tax Benefit:

You can make a claim at a time that suits you.
You can download the form
then fill in the form off-line, without being connected to the
Internet.

If you think your circumstances may change you can use the
benefit calculator to check how much benefit you may be entitled to
without making a claim.

To protect your privacy, all the information you enter on the
form is encrypted.

You don't have to fill all the form in one go - you can save the
form on your computer and come back to it later.
The form will help and
guide you as you work through it to ensure that you only fill in
the parts that are relevant to your claim.
The form checks itself for
errors and it highlights anything you have missed.
The form will give you a
list of exactly what evidence we need to see to support your claim
based on the information you've provided.
As soon as you have
completed the form, you can submit it directly to us so we can
begin processing your claim without delay.