Trading standards
Trading Standards:
- Ensure a fair trading environment through goods and services
being accurately measured, described, priced and advertised.
- Prevent unsafe goods from entering the market place.
- Ensure quality food standards and promote healthy food choices
for consumers.
- Protect children from harm and prevent nuisance caused by young
people from access to age restricted goods.
- Disrupt traders making, importing or selling counterfeit or
contraband goods.
- Prevent people from becoming victims of doorstep crime and
rogue traders in their own home.
- Reduce crime and disorder in the nighttime economy.
We visit, inspect, and test products and services in accordance
with our Enforcement Policy. Our role is to protect the interests
of both consumers and businesses in the borough.
Consumer Direct:
Consumer Direct is government funded to provide Trading
Standards advice services; providing basic advice and information
on a wide range of consumer and business problems. More complex
problems, or complaints requiring further investigation or
assistance, are referred to our Trading Standards or other advice
services.
Consumer and business advice
Get practical advice on all kinds of consumer and business
issues - from problems with cars to faulty appliances.
Get advice on your legal responsibilities as a trader.
Find a trader or if you're a trader find out how to join the
scheme.