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Emergencies - Major incident response

The Council's responsibilities during a major incident are to maintain our existing services to the community, to provide support to the emergency services and to take the lead in organising the restoration to normality. Experience elsewhere has shown that a council's involvement in any major incident will usually be the longest of all the organisations involved and may be prolonged and extensive.

The Council’s preparations for its response to a major incident are contained in its Emergency Plan which is subject to continual review and amendment. Our emergency planning entails continuing consultation and collaboration with the emergency services and those voluntary agencies that might be concerned in responding to a major incident.

Rest centres

A major incident may well mean people being moved from their homes either because these are affected by the incident or as a precautionary measure. The police, acting on the advice of the fire brigade, will probably direct such an evacuation. The Council has planned for temporary shelter for these evacuees to be provided in 'rest centres' and a number of premises across the borough have been identified as suitable for this purpose.

Information to the public

Whenever possible, the provision of reliable and regular information to those affected by emergencies will be a priority for all agencies. Messages can be relayed over local radio and television networks as well as through other existing channels of communication with communities.

Arrangements have been made by the Council to disseminate information, for example the production and distribution of leaflets etc. Enquiry points at libraries may also be established acting as focal points and relaying vital information.

This Council web site will also be used to display emergency information. This site will also have links to specific related sites of interest depending on the emergency, for example during a flood related emergency the site will link to the Environment Agency and agencies who can advise on issues such as repairs to damaged property and insurance matters.

Role of a local authority

  • Maintaining statutory services at an appropriate level
  • Supporting the emergency services and other organisations involved in the immediate response
  • Providing support services for the community and others affected by the incident
  • Enabling the community to recover and return to normality as fast as possible
  • Providing ‘mutual aid' to other local authorities as requested

Purpose of civil protection

The purpose of civil protection in Rochdale is to provide the Councils' staff with suitable plans, procedures and information necessary to enable them to improve the effects of any major incident, whilst allowing departments to continue to provide, as far as possible, their usual day-to-day services.

The Government believes that local authorities should develop an integrated approach to emergency planning, embracing a number of concepts, including:

  • The integration of arrangements for a range of emergencies, whether in peacetime or resulting from hostile acts. The focus of the response to major incident should be on the effect rather than the cause, unless special measures are required
  • The integration of emergency arrangements into the Council’s existing management and operational structures
  • The co-ordination of plans with neighbouring authorities, the emergency services, and other agencies involved in emergency response and management

The Council's responsibilities

During an emergency Rochdale Council may be required to provide the following services:

  • The initial call out of Authority staff and resources as necessary
  • Setting up the Emergency Control centre to co-ordinate the Councils response
  • Establishing liaison between the Council and its departments, Emergency and Health Services, the Armed Forces, Voluntary organisations and Government and other agencies involved
  • Restoring those services which have been affected by an emergency for which the Council is usually responsible
  • The setting up and management of evacuation centres. The provision of immediate care and welfare support is a priority particularly for persons with special needs, the elderly and children
  • To co-ordinate requests for additional resources which may be required by partner agencies during the emergency response
  • Establishing procedures for a joint media response
  • Arranging things like highway clearance, repairs and signing of roads and cordons. The latter in conjunction with the Police
  • Arrange for any repairs to damaged roads and bridges
  • Offering counselling support to those affected by the emergency, including members of staff.
  • In the event of a major incident, the setting up of a disaster fund may be initiated by the Council who would nominate trustees for its administration and appoint an officer to keep the accounts
  • Re-house those made permanently homeless by an emergency
  • Give aid to neighbouring Councils when requested
  • Implement measures to control the spread of disease - liaise with the Director of Public Health
  • Maintain financial control of the operation and make arrangements for funding and the preparation of a full cost analysis

Major incident

A major incident is defined as:

"An emergency that requires the implementation of special arrangements by one or more of the emergency services or the local authority."

Civil Contingencies Act Guidance: Responding to Emergencies (Cabinet Office, 2005)

‘As we must all recognise, disasters usually strike suddenly, unexpectedly and anywhere. Many agencies have a part in dealing with the disaster and its aftermath, and the effectiveness of the total response will depend on how well the emergency services, local authorities and central government have harmonised their preparations and exercised their arrangements and emergency procedures.’

Extract from the foreword by the former Home Secretary, David Blunket, to ‘Dealing with Disaster’ Third Edition. Home Office.

A local authority is, therefore, expected to have contingency plans which set out the steps that will be taken to initiate, control and co-ordinate its response to a major disaster and the areas of activity in which the authority would be involved.