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Benefit fraud investigation

Benefit fraud is a crime!

False benefit claims costs you the taxpayer millions of pounds every year.

We're keen to ensure that prompt payment of Housing Benefit and Council Tax Benefit is made to genuine claimants, but are determined to stop those who steal from the system. Fraud has an impact on the amount of Council Tax and Income Tax you pay and the amount of resources available to the community.

How you can help us

If you claim benefits you can help us by telling us about any change in your circumstances so we can ensure you're paid correctly.

Report possible benefit fraud

If you think someone is claiming benefits they may not be entitled to, you can report it to us by email, phone or online.

What are benefit cheats?

Benefit cheats are people who knowingly claim benefits they're not entitled to, who give false information or don't tell us when their circumstances change. People who claim benefit when they're not entitled are committing a criminal offence.

What is benefit fraud?

Examples of benefit fraud are, people who:

  • Work but don't declare it when they claim benefit;
  • Claim as a single person but actually live with a partner;
  • Claim from an address but don't actually live there; and
  • Don't tell us the full amount of income, savings or capital when they claim benefit.

To prevent fraud we:

  • Check all information supplied with a benefit claim;
  • May share information given to support a benefit claim with other agencies;
  • Will prosecute benefit cheats and recover any overpayment of benefit; and 
  • Will look into all suspicious benefit claims.

Since April 2010 someone convicted of benefit fraud could be subjected to a 'One Strike' sanction where they could lose the right to certain benefits they receive. 

Further details can be found at Benefit Fraud One Strike Sanction

Anti fraud strategy

If you'd like to know more about the measures we're taking against fraud, see our anti fraud strategy.

Benefit strategy to combat fraud

This document details exactly what approach we're taking to tackle what is potentially a costly drain on public resources. This document is intended for anyone with an interest in safeguarding the security of our benefit service. Please click on the link below to view the document.

Anti-fraud organisation

Our investigation officers have access to various anti-fraud organisations such as:

Local Authority Investigation Officers Group (LAIOG) - Approximately 40 local authorities subscribe to LAIOG across England, Scotland and Wales. The group aims to provide its members with access to relevant information from Parliamentary sources, the Department for Work and Pensions, Data Protection and the Benefit Fraud Inspectorate.

Audit Commission (NFI) - The Audit Commission currently requires us to participate in a data matching exercise to assist in the prevention and detection of fraud usually once every two years. We are required to provide particular sets of data to the Audit Commission for matching for each exercise, and these are set out in the Audit Commission’s guidance, which can be found at Audit Commission - National Fraud Initiative

National Anti Fraud Network (NAFN) - The aim of the network is to make available a national intelligence service to assist in deterring, detecting and preventing fraud. It also aims to provide a regular source of intelligence and focal points for local authorities on a wide range of fraud related matters.