Contact

Opening times


See also

Money, tax and benefits advice on DirectGov

 

Benefits

Small pile of notes and change. It pays to check what you're entitled to

Changes in the law from 2 November 2009 mean that more families could be entitled to Housing Benefit and Council Tax Benefit. Our new online housing benefit and council tax benefit checker means you can now check what you’re entitled to from the comfort of your own home. You’d be surprised who can claim – whether you’re single, married, working or not. You might be entitled to more than you think.

Completing a form. Fast-track your claim for housing and council tax benefit

If you visit any Customer Service Centre with all the information necessary, your housing benefit and council tax benefit claim can be fast-tracked and will be assessed within 3 working days. Find out what information you need to provide to get your claim assessed within 3 working days. Fast-track housing benefit, Fast-track council tax benefit.

Win £100! Switch your council tax to Direct Debit.Sign up today to pay your council tax by Direct Debit and you could win £100!

Direct Debit’s not only the easiest and safest way for you to pay, it’s also more efficient for us. You can choose from a range of payment dates and options to fit around your other income and outgoings – including weekly and fortnightly. Sign up to pay your council tax by Direct Debit before 12 March 2010 and we’ll put your details in our prize draw to win £100.

 

Local housing allowance

LHA is a housing benefit for people on low income who rent from private landlords.

Claim housing benefit

Housing benefit is available to people on low income who are renting their homes to help them afford to pay the rent.

Benefits - fraud investigation

What to do if you suspect someone is claiming benefits fraudulently.

Claim council tax benefit

Council tax benefit is a national welfare benefit which helps people on low incomes.

Changes in circumstances

Things change - and if they do you must tell us.  If you get Housing Benefit or Council Tax Benefit and your circumstances change, then we need to know.

Welfare rights advice

Our Advice Service provides free and confidential information and assistance on benefits, housing and debt issues.